Terms & Conditions

By creating an account, accessing, or using the TaxNoop platform (the "Service"), you agree to be bound by these Terms and Conditions ("Terms") and our Privacy Policy. If you are entering into these Terms on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms. If you do not agree to these Terms, you must not use the Service.

These Terms constitute a legally binding agreement between you (or your business entity) and TaxNoop. We may update these Terms from time to time as described in Section 12. Your continued use of the Service after any such changes constitutes your acceptance of the updated Terms. The effective date of the current version is June 24, 2026.

TaxNoop provides an AI-powered financial management platform that includes accounting software, tax filing preparation tools, invoice generation, and access to independent expert accountants (Chartered Accountants, CPAs, CA/ACCA professionals) for advisory review. The Service is designed to assist businesses and self-employed individuals in managing their financial records and preparing tax filings for submission to the relevant tax authority in their jurisdiction.

Important Advisory Limitation: TaxNoop is not a licensed tax filing agent, registered tax practitioner, or regulated financial adviser in any jurisdiction. The AI CFO tools and all content generated by the platform are provided for informational and advisory purposes only and do not constitute professional legal, tax, accounting, or financial advice. Expert accountants accessible through the platform are independent professionals; their availability through TaxNoop does not make TaxNoop their employer or make TaxNoop liable for their advice. You remain solely responsible for the accuracy of all information you submit to tax authorities and for any tax returns filed using or informed by the Service.

To use TaxNoop, you must be at least 18 years of age (or the age of majority in your jurisdiction) and have the legal capacity to enter into contracts. By registering, you confirm that all information you provide is accurate and that you will keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

If you register on behalf of a business, you warrant that the business is duly incorporated or registered under applicable law and that you are authorised to accept these Terms and operate the account on its behalf. TaxNoop reserves the right to verify your identity or business registration details and to suspend accounts where verification fails.

TaxNoop offers subscription plans on a monthly basis. All fees are charged in the local currency applicable to your locale and are exclusive of any applicable taxes, including but not limited to GST, VAT, SST, sales tax, or withholding tax, which shall be added to invoices where required by law. Subscriptions renew automatically unless cancelled before the renewal date.

Payments are processed in Chinese Renminbi (CNY). TaxNoop complies with the People's Bank of China (PBOC) regulations on online payment and the E-Commerce Law of China 2019 regarding consumer rights in electronic commercial transactions. Subscription fees will appear on your payment statement as charges from TaxNoop. You may cancel your subscription at any time; refunds for unused portions of a billing period are provided at TaxNoop's discretion.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not: (a) use the Service to file fraudulent or knowingly inaccurate tax returns; (b) upload malicious code, viruses, or any content designed to disrupt the platform; (c) attempt to gain unauthorised access to other users' accounts or data; (d) reverse engineer, decompile, or disassemble any part of the platform; (e) use the Service for money laundering, tax evasion, or any activity that violates applicable law; or (f) share your account credentials with any third party not expressly authorised under a business account.

TaxNoop reserves the right to suspend or terminate your account immediately and without prior notice if you breach these acceptable use terms. We will cooperate fully with law enforcement authorities in relation to any suspected illegal activity conducted through the Service.

All intellectual property rights in the TaxNoop platform, including the software, AI models, user interface designs, brand assets, and content generated by TaxNoop (excluding your financial data), are owned by or licensed to TaxNoop. Nothing in these Terms grants you any right to use TaxNoop's trademarks, trade names, or logos without our prior written consent.

You retain ownership of all financial data, documents, and content that you upload to the platform ("Your Content"). By uploading Your Content, you grant TaxNoop a limited, non-exclusive, royalty-free licence to process, store, and use Your Content solely for the purpose of providing the Service to you. We do not claim any ownership rights over Your Content and will not use it for any purpose beyond service delivery and (in anonymised, aggregated form) platform improvement.

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, TaxNoop disclaims all warranties, express or implied, including without limitation any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. TaxNoop does not warrant that the Service will be uninterrupted, error-free, or free from viruses or other harmful components.

TaxNoop does not warrant the accuracy, completeness, or suitability of any AI-generated content, tax calculations, or advisory outputs for your specific circumstances. The platform provides tools to assist your financial management; it does not replace the judgment of a qualified tax professional with knowledge of your full financial situation. You should seek independent professional advice before making significant financial or tax decisions.

To the maximum extent permitted under the Civil Code of China 2021 and applicable PRC law, TaxNoop's total aggregate liability to you shall not exceed the total subscription fees paid by you in the 12 months preceding the claim. TaxNoop shall not be liable for indirect, incidental, or consequential damages, including lost profits or penalties imposed by the State Administration of Taxation, except where such liability cannot be excluded under mandatory PRC consumer protection law.

You agree to indemnify, defend, and hold harmless TaxNoop and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Service in violation of these Terms; (b) any information or content you submit through the Service that is inaccurate, misleading, or fraudulent; (c) your violation of any applicable law or regulation, including tax law; or (d) your infringement of any third-party rights.

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, including the Civil Code of China 2021 and the E-Commerce Law 2019. Any dispute arising out of or relating to these Terms shall first be submitted to mediation; if mediation fails, the dispute shall be submitted to arbitration before the China International Economic and Trade Arbitration Commission (CIETAC) in accordance with its arbitration rules then in effect. The arbitration award shall be final and binding.

You may terminate your account at any time by cancelling your subscription and deleting your account from the platform settings. Upon termination, your access to the Service will cease at the end of the current billing period for paid plans. We will retain your data for the period required by applicable law as described in the Privacy Policy and will then delete or anonymise it.

TaxNoop may suspend or terminate your access to the Service immediately and without notice if you breach these Terms, if we are required to do so by law or regulation, or if continuing to provide the Service to you would expose TaxNoop to legal liability. In cases of termination for material breach, no refund of prepaid fees will be provided. In all other cases of termination by TaxNoop, we will provide a pro-rated refund of any unused prepaid subscription fees.

TaxNoop reserves the right to modify these Terms at any time. We will provide notice of material changes by emailing registered users and by posting a notice on the platform at least 14 days before the changes take effect. For users in the EEA and UK, where changes are material and not required by law, you have the right to reject the new Terms and terminate your subscription without penalty before the new Terms take effect.

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and may terminate your account as described in Section 11.

For any legal notices, questions regarding these Terms, or to report a breach, please contact our legal team at legal@taxnoop.com. We aim to respond to all legal inquiries within 5 business days. Formal legal notices must be sent to legal@taxnoop.com with the subject line "Legal Notice" to be considered received.

For general support inquiries unrelated to legal matters, please use the in-platform help system or contact support@taxnoop.com.